Welcome to the Minet Botswana Claims Portal

Your comprehensive claims application and management system. Submit claims remotely, track progress in real-time, and receive instant updates on your claim status through our advanced step tracking system.

Claims Management Services

Our comprehensive claims application and management system allows clients to remotely submit claims, monitor progress, and receive real-time updates.

Remote Claim Submission

Submit your insurance claims from anywhere using our secure online portal. Upload documents, photos, and evidence instantly.

Start Submission

Real-Time Tracking

Monitor your claim progress with our advanced tracking system that provides live updates at every stage of processing.

Track Progress

Instant Notifications

Receive immediate SMS and email notifications whenever your claim status changes or additional information is required.

View Notifications

Expert Support

Get assistance from our dedicated claims specialists who guide you through every step of the claims process.

Contact Support

How It Works

Simple steps to get your claim processed quickly and efficiently.

1

Submit Your Claim

Upload documents and notify us digitally. Our secure portal makes submission fast and convenient.

2

Assessment Process

We coordinate with our insurer partners who conduct thorough claim assessment to ensure fair evaluation.

3

Track Progress

Real-time updates through detailed progress tracking so you always know your claim status.

4

Get Paid Faster

Automated communication keeps things moving efficiently for quicker claim resolution.

Key Features

Advanced digital tools designed to streamline your claims experience.

Real-time Progress Tracking

Track your claim through detailed stages with live status updates and comprehensive progress indicators.

Upload Supporting Documents

Securely upload photos, receipts, and documentation directly through our digital platform.

Broker Approval Workflow

Streamlined approval process with automated broker notifications and digital sign-offs.

SMS/Email/WhatsApp Notifications

Instant notifications through your preferred communication channel for every status change.

Digital Claim Files

Complete digital record keeping with secure access to all your claim documentation.

Dashboard Analytics

Comprehensive dashboard with claim statistics, processing times, and detailed insights.