Discover the advanced features of our claims management system. Experience lightning-fast processing, real-time tracking, and comprehensive support designed for modern insurance claims.
Our comprehensive claims management system provides cutting-edge features organized by category for your convenience.
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Claims Submission
Easy Online Form
Complete your claim submission through our multi-step guided process: First, register your account with basic details; then select your claim type; next, fill in the detailed claim form with incident information; upload all required supporting documents; review your submission; and finally receive an instant claim reference number. Each step includes helpful tooltips and validation to ensure accuracy before moving forward.
Upload Multiple Supporting Documents
Support for PDF, JPG, PNG, and other file formats with drag-and-drop functionality.
Auto-Generated Claim Number
Instant claim reference number generation for easy tracking and communication.
Validation Checks
Smart form validation to reduce errors and ensure all required information is provided.
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Claims Progress Tracking
Visual Progress Tracking
Interactive visual tracker showing your claim's journey through each stage.
Broker Comment Box
Direct communication channel with broker comments and updates at each step.
Document Upload Option
Upload additional documents at any stage of the claims process.
Timestamp Audit Trail
Complete audit trail with timestamps for every action and status change.
User Assignment
Clear visibility of which team member is handling your claim at each stage.
Progress Notifications
Automatic notifications when your claim moves to the next stage.
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Broker Workflow
Broker Approval System
Brokers can approve and update each step of the claims process.
Comment System
Add detailed comments and feedback at every stage of processing.
Document Request Feature
Request additional documents directly through the platform.
Internal Task Assignment
Assign tasks to team members and track internal workflow progress.
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Document Management
Secure File Storage
All claim files stored securely with bank-level encryption and access controls.
Download Anytime
Access and download your documents 24/7 from any device.
Version Control
Track different versions of uploaded documents with complete history.
Upload Audit Logs
Complete audit trail for every document upload, modification, and access.
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Communication Automation
Email Reminders
Automated email notifications for status updates and required actions.
Internal Notifications
Automated notifications.
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Experience the transformative advantages of our advanced claims management system designed for modern insurance operations.
Automation and progressive review processes significantly speed up claim processing, reducing wait times for clients.
Clients no longer need to call to check status, they can see real-time progress updates whenever they want.
Smart forms and validation systems help avoid missing documents or incorrect information submission.
Everything related to a claim stays in one secure, easily accessible digital location.
Proactive notifications and updates reduce client frustration and uncertainty throughout the process.
Every change, update, and action is tracked, timestamped, and traceable for complete compliance.
Brokers control the progression of claim steps, eliminating back-and-forth emails and delays.
The most advanced digital claims platform in Botswana, designed for efficiency, transparency, and customer satisfaction.
Cutting-edge claims processing technology.
Submit and track claims anytime, anywhere. Our platform never sleeps, so you can access it whenever you need.
Expert claims specialists available to help you navigate the process and answer any questions you may have.